Pictures only Reflect Past Designs and Dont Necessarily reflect your purchase.
Super Expedited Build - 1 week and then Ship Fedex Home Delivery 1-7 days
Arrives Fast with Fedex Home Insured
This Service is for steps or Ramp you already purchased.
Please ignore any ship by date or arrival date at checkout. I will update your ad personally and it will ship according to the service you select.
* Picture in this ad, is just me showing off. *
❗ Please Check Your email After Purchase for Your receipt and to make sure it Didn't end up in Spam. If it is in Spam, Please Mark it as not SPAM so that you Will receive Updates From Us about ETA, and any Changes being made to the Delivery Date.
❗ Please Use an Updated email at Checkout, Because this is How we Will Update You the Closer we get to Your order if there are any questions or concerns.
❗ 1 week. Holidays Not Included. FedEx Home 1-7 days. Not Guaranteed due to FedEx Policy.
Your Purchasing Our Expedited Service of Building it in 1 week. Not Guaranteed. Holidays and Weekends not included.
7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order , for example), if you contact me directly.
We Do Not Collect, or See Any Personal Payment Information. That is Only Collected By etsy and their payment Processors.
Information Sharing and Disclosure
Information about my customers is important to my business and Private. Your personal information is only Shared When Completing the Order and is limited to reasons for this transaction and Delivery Only.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will Only share your Limited personal information with these third parties, but only to the extent necessary to perform these services, i.e. Shipping Address.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Yes, In Most Cases, Unless the Laws of Physics and Mathematics Dont Allow it. Even Then, We Can Try.
Yes. Even the Shipping Boxes. We Start From Hand Selected Lumber and Make every Measurement, and Cut Unique to Every Set.
Yes, We offer Free shipping to 48 continuous states on most items in our shop. Custom designs may require extra shipping paid for by the buyer. We can ship outside the 48 states, Free Shipping is not eligible.
Yes. We Offer Expedited Build / Shipping Add On Ads in our Shop For Personal Emergency Situations.
We use SFP (Spruce, Pine, Fir) or Commonly known as Pine.
We also can get (additional Costs)
Solid Red Oak, Maple, Poplar, Cherry, and Mahogany .
Yes. We Have 2 Models Of Ramp that we Offer. And We can Customize.
We Do Not Offer Returns For any set that has personalization, Since Every Set is Made to Order for You. We Cover Every Set against Damage from Shipping. All Sets are Insured. We offer exchanges on a case by case basis per Etsy guidelines and customer is responsible for return shipping, cost of new set and shipping the new set.
The actual time it takes to make a standard set is just a few hours and a total of 3 days to dry and ready to ship.
Custom sets can vary.
Our Long Build time is based on the amount of orders ahead of you. We try and build 12 - 15 Sets a week, and are building 7 days a week.
Yes. We are limited as a shop as to what we can input into etsy's selling platform. Etsy's arrival times are based on our ads in general. Any expedited add on Takes precedence and you will receive the steps or ramp faster. We will combine your orders appropriately and update your purchase to reflect the faster time after checkout.
Short Answer is No and Yes.
We had a Surge in Sales and Supplies Do take Longer to get. The Longer Handling Time is Due to these Factors. Sometimes we May Still encounter delays from the pandemic, but we fill every order we get.
Jun 2, 2021
Super fast service on our order & great communication by seller. Thank you!
Aug 29, 2020
Jul 31, 2020
Perfect! All good! Love my new stairs.
May 13, 2020
It is so sturdy and beautifully stained. Just what I ordered. Thank you